feedback – iNtgrty

INTGRTY ARTICLES WRITTEN BY OUR LEARNERS

In 2024 we (Mentornet) piloted the Advanced Certificate on Occupational Learning: Learning and Development Advisor, on NQF Level 7. Learners had to submit more than 50 practical assignments to be declared ready for the EISA. This gave me the idea to share their products with other learning providers and learners in occupational and vocational learning. So, I asked the learners who achieved a distinction for assignments for permission to publish their submissions as articles on our Intgrty website. Articles are published unanimously for obvious reasons.

Reviewing the facilitation of a learning event

Facilitating a learning event requires thorough planning, effective delivery, and robust evaluation mechanisms to ensure its objectives are met. Below is an approach to reviewing the facilitation and developing an evaluation instrument.

Review of the Facilitation

A comprehensive review should assess the following areas:

1. Preparation

Was the learning event well-structured with clear objectives?
Were materials, resources, and technology properly prepared and functional?
Were learners given pre-event information or materials?

2. Delivery

Was the facilitator engaging and clear in his or her communication?
Were the methods (e.g., lecture, group work, hands-on activities) appropriate
for the learning objectives?
Was the event inclusive, encouraging participation from all attendees?

3. Engagement

Did learners actively participate in discussions or activities?
Were diverse learning styles (e.g., visual, auditory, kinaesthetic) addressed?
Was there a balance between facilitator-led and learner-driven activities?

4. Relevance

Did the content align with learners’ needs and goals?
Were real-world applications and examples provided?

5. Feedback

Was there a mechanism for immediate feedback during the event (e.g., Q&A, polls)?
Were learner questions addressed effectively?

6. Outcomes

Did learners achieve the stated objectives of the event?
Did the learners demonstrate understanding or skills during or after the event?

Developing an Evaluation Instrument

The evaluation instrument should collect feedback on the event’s effectiveness and areas for improvement. Below is an example of an evaluation form:

Learning Event Evaluation Form

Section 1: General Information

Name:____________________________
Role/Position:______________________
Date of Event:______________________

Section 2: Event Evaluation Rate the following statements on a scale of 1 (Strongly Disagree) to 5 (Strongly Agree).

1. Preparation

The event was well-organized.
Pre-event communication was clear and sufficient.

2. Facilitation

The facilitator was knowledgeable and well-prepared.
The facilitator effectively engaged participants.
The facilitator was responsive to questions and feedback.

3. Content

The event objectives were clear and achievable.
The content was relevant to my learning needs.
The resources and materials were helpful.

4. Delivery

The format of the event was effective for learning.
Activities and discussions were engaging.
The event accommodated various learning styles.

5. Overall Experience

I feel more confident about the subject matter after this event.
I would recommend this event to others.

Section 3: Open-Ended Questions

1. What was the most valuable aspect of the learning event?

______________________________________________________________

2. What could be improved for future events?

______________________________________________________________

3. Any additional comments or suggestions?

______________________________________________________________

Section 4: Future Needs

1. What topics or skills would you like covered in future events?

______________________________________________________________

2. How can we support your continued learning?

______________________________________________________________